Erica Hughes - Brand Innovators

Erica Hughes

Head of Multicultural Marketing, Ally Bank

Erica Hughes is an award-winning marketing and advertising executive with a breadth of experience  working for Fortune 500 companies. With a love of connecting brands, consumers and culture, Erica has  managed marketing strategies for iconic brands such as Chick-fil-A, Chevrolet, Slim Jim and Reddi-wip,  just to name a few. 

Currently, Hughes serves as the Senior Director of Multicultural Marketing at Ally. As the first ever  multicultural marketing hire at Ally, Erica has been a tireless champion for driving growth and  engagement with diverse consumers segments. Since joining Ally in 2020, Hughes’ team has made a  huge impact on advancing the organization’s commitment to diversity, equity, and inclusion. Her team  has fashioned programs including a HBCU entrepreneurship pitch competition called Moguls in the  Making and a first of its kind partnership with United Masters’ and Earn Your Leisure focused on helping  diverse communities become more financially savvy. Her work landed Hughes on Ad Age’s annual list  that recognizes stars who are leading change across the industry, Ad Age 40 Under 40. 

Before joining Ally, Hughes lead digital & social media strategy at Chick-fil-A. Prior to joining Chick-fil-A,  Erica worked at Conagra Brands from 2012-2018. While at Conagra Brands, Erica took on a lead role in  transitioning the organization from a traditional marketing company to a forward-thinking digital  marketing innovator.  

Erica Hughes is a native of Flint, MI and earned a Bachelor of Arts in Communication from Michigan  State University, where she sits on both the advisory and alumni board of the College of Communication  Arts and Sciences. In addition, she obtained a Master of Business Administration (MBA) from Northern  Illinois University.