Beyond the Shelf: AI, Discovery & Connected Commerce Summit

Thursday, November 19, 2026

• 10:00 AM Breakfast & Registration
• 11:00 AM Welcome Remarks

  Natasha Rodriguez, Head of Content, EMEA, Brand Innovators 

• 11:15 AM Fireside Chat
• 11:45 AM Beyond the Shelf: How AI is Redefining Discovery, Consumer Experience and Commerce

  A strategic view of how AI, automation and changing consumer behaviour are reshaping commerce.

• 12:15 PM The New Rules of Brand Discovery

  Consumers no longer discover brands in one place. Explore how AI, marketplaces, retail media, search, creators and culture are changing how brands are found and considered.

• 12:45 PM Beyond the Digital Shelf: Building Product Experiences That AI and People Choose

  How Digital Shelf, Product Experience, content, Ratings & Reviews and data quality are becoming critical to both human and AI-powered discovery.

  Tara Loftis, Global President and Chief Brand Officer, BYOMA

• 1:15 PM Lunch & Networking
• 2:15 PM AI + Automation: Reimagining Marketing & Commerce Operations

  How leading organisations are using AI and automation to transform content creation, workflows, operating models and organisational effectiveness.

• 2:45 PM Connected Consumer Experiences: From Discovery to Loyalty

  How brands are creating seamless experiences across retail, hospitality, D2C, physical and digital touchpoints to build lasting consumer relationships.

• 3:15 PM Networking Break
• 3:45 PM The Future of Commerce: When AI Becomes the Shopper

  As AI assistants increasingly research, recommend and purchase on behalf of consumers, how should brands rethink influence, trust, loyalty and competitive advantage?

• 4:15 PM Building the Next Generation Commerce Organisation

  A discussion on the capabilities, skills, operating models and partnerships that will define the next decade of commerce.

• 4:45 PM Closing Remarks
• 5:00 PM Happy Hour