In this Brand Innovator Spotlight, Ken Hittel, VP Corporate Internet at New York Life explains how the insurance company is growing a positive brand presence online by allowing consumers to speak freely. Brandon Gutman: Please explain how allowing negative comments in social media has positively built your brand. Ken Hittel: You do have to trust …

In this Brand Innovator Spotlight, Magnus Jonsson, VP Marketing for Beiersdorf USA, shares how the skincare company is celebrating the centennial of its NIVEA brand and how it’s evolving digitally. Brandon Gutman: Tell us about the NIVEA 100 Year House and what prompted it. Magnus Jonsson: As part of our year-long 100th anniversary celebration, we’ve …